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TOTAL PERFORMANCE SYSTEM WARRANTY

 

Koledo International bv, KOLEDO is pleased to provide the following warranty for the periods shown below. This warranty covers KOLEDO ® LED components operated on a Philips power supply when installed by a certified installation company. KOLEDO warrants each KOLEDO LED component installed on a Philips power supply to comply with its respective published specifications, to be free from defects in material, workmanship, title, and to operate from the date of manufacture for the time periods and subject to the Terms and Conditions specified below. If a KOLEDO LED component fails to operate for the warranty period, KOLEDO will provide a free replacement component in accordance with the Terms and Conditions set forth below. If a Philips power supply fails to operate within the warranty period, KOLEDO will provide a free replacement power supply in accordance with the Terms and Conditions set forth below.

 

KOLEDO Affinium products:

KOLEDO Led string Low power

KOLEDO Led string Medium power

KOLEDO Led string High power

KOLEDO Pacific Led string Low power Generation 1 + 2

KOLEDO Pacific Led string Medium power

KOLEDO Pacific SMD Led string High power

KOLEDO Led string Slimbright 200

KOLEDO LPM300/ 400 Posterbox modules

Warranty Period*

36 Months

36 Months

60 Months

36 Months

36 Months

36 Months

24 Months

60 Months

 

KOLEDO Illuminum products:

Showcase

Wallwasher RGB spot 36 LEDs

Wallwasher RGB linear 18 LEDs

Floodlight 20W/40W/60W/2x40W

 

Warranty Period*

36 Months

24 Months

24 Months

36 Months

PHILIPS products:

Philips Led power driver 20W/60W/100W

Philips Master LEDtube GA

Warranty Period*

60 Months

36 Months

 

*Warranty Period is based on typical 8,760 hr./yr. operation on a continuous burning cycle of 24 hours, at maximum operating and environmental conditions; other operating cycles may affect warranty period. Contact your KOLEDO representative for details.

 

TERMS AND CONDITIONS

This warranty only applies when KOLEDO LED components and Philips power supply are properly wired and installed together as a system; are operated within the electrical values shown on the Philips power supply label; used in lighting equipment designed and approved for the application and in environmental conditions (temperature, humidity) within the normal specified operating range of the system. This warranty does not apply to any abnormal use or use in violation of any applicable standard, code or instructions for use in installations including those contained in the latest National Electrical Code (NEC), the Standards for Safety of Underwriters Laboratory, Inc. (UL), Standards for the American National Standards Institute (ANSI), in Canada, the Canadian Standards Association (CSA), Europe (CE), Australia (C-Tick). This warranty will not apply in the event of conditions demonstrating abnormal use or stress, including under/over voltage conditions, excessive switching cycles or operating hours. Replacement of KOLEDO LED components with LED components of other manufacturers will void the entire warranty. Replacement of the Philips power supply with any other power supply will void the entire warranty.

  

 

WARRANTY SERVICE CLAIMS

KOLEDO must issue an RMA for all requests for warranty review. To expedite service, please contact KOLEDO's Customer Service Manager by calling +31 (0)40 235 01 12. If you are unsure whether a situation exists that is covered by this warranty, please contact KOLEDO Customer Service for assistance.

 

RETURN OF DEFECTIVE PRODUCT

After contacting KOLEDO and receiving RMA, the purchaser / user shall promptly return the product after receiving instructions regarding if, when and where to ship product. Product must be returned within 10 days of receiving RMA. Shipping box must be clearly marked with RMA. Failure to follow this procedure shall void this warranty.

 

 

REPLACEMENT OF PRODUCT, LIMITS OF LIABILITY

The foregoing shall constitute the exclusive remedy of the purchaser and the sole liability of KOLEDO for KOLEDO LED warranties. NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS MADE OR IS TO BE IMPLIED. In no event shall KOLEDO be liable for any other costs or damage, including lost profits or revenues, incidental, special or consequential damage.

 

KOLEDO reserves the right to examine all failed KOLEDO LED components to determine the cause of failure and patterns of usage and reserves the right to be the sole judge as to whether any KOLEDO LED components are defective and covered under this warranty.

 

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Koledo is headquartered at Esp 214 in Eindhoven, The Netherlands with primary operations based in i.a. Asia, United States and across all major countries in Europe.